Riksarkivet

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    Willing to change: The Swedish National Archives at the Threshold of the Digital Age

      Hans Hofman
      Karin Buckens

       

       

       

       

      by Hans Hofman & Karin Buckens

     

    Introduction

    In the last decade the technology and the use of information and communication technology (ICT) have been quickly changed and still are changing.  This has all kinds of consequences including for record keeping and archival management.  How should archival authorities respond to these changes?  What impact do they have on the position of an archival institution?  Do archives have to change their conceptual thinking about records, information or documents?  How can archives use the opportunities IT has to offer?

     

    Answers to all these questions are not clear yet and mostly still have to be found out.  In the meantime however archival authorities have to carry on in fulfilling their tasks and responsibilities.  What is the best strategy in this?

     

    Enough reasons for the Riksarkivet or the Swedish National Archives (SNA) to ask for a peer review.  The Riksarkivet is wondering whether their strategies in dealing with official electronic documents, especially with respect to their creation, management and access, are adequate and effective.  I have been asked for this peer review for reasons that I am considered to be an expert from outside Sweden, and as such have an overview of developments going on in the field of electronic records.  The focus of this review was on the level of strategies and not on the operational level.  I conducted this review in collaboration with Karin Buckens, who contributed with respect to the framework of the research and the management aspects.

     

    This report presents the results of the review.  After the summary, we will give in the first chapter a short overview of the Swedish situation concerning the legal and organisational context with respect to official documents.  The second chapter deals with the characteristics of the changing environment and the impact of ICT on record keeping. 

     

    Apart from that it gives an outline of the international scene.  In chapter three the research questions are presented and some information is given about the way the review has been carried out.

     

    Chapter four goes into the results of the interviews.  Chapter five presents an analysis of the data with respect to the research questions.  We finish the report with conclusions and recommendations in chapter six.

     

    We like to thank everyone of the SNA who helped us in doing this research, especially Claes Gränström, who co-ordinated everything and guided us in this review, and Mats Burell from the Inspection department, who assisted us very well during the whole research in making minutes of meetings, translating many Swedish documents and arranging the interviews.  The hospitality of the SNA was represented in the way Mrs Birgit Conrad arranged our visits.  It was outstanding!

     

    Hans Hofman

    The Netherlands

    August 19, 1998



    Contents

    Introduction

    Executive Summary

    1.        Legal and organisational context in Sweden concerning official documents

    1.1     Introduction

    1.2     Legal context

    1.3     Organisational context

    Government organisations

    Archival authorities

    1.4     Main activities of the SNA

    2.        Characteristics of the changing environment

    2.1     Introduction

    2.2     Transition from paper to digital

    Physical changes

    Organisational consequences

    2.3     International scene

    3.        Research issues

    3.1     Introduction

    3.2     Object model

    3.3     Dynamic approach

    3.4     Research issues

    3.5     Conduct of the review

    4.        Results of the interviews

    4.1     Introduction

    4.2     Legal councillors

    4.3     The Swedish National Archives

    4.4     Record creating agencies

    4.5     Parliamentary ombudsmen

    5.        Analysis

    5.1     Introduction

    5.2     Issues in the current situation

    Legal context

    Formal competencies and resources

    The activities of the SNA

    5.3     Issues concerning the policy-making process

    6.        Recommendations

    6.1     Introduction

    6.2     Three components of the policy making process

    Mission statement and vision

    Strategy

    Working plans

    7.        Appendices

    7.1     Appendix A: Overview of available documentation

    Laws and regulations

    Literature

    7.2     Appendix B: Interview protocols

    Interview protocol, Legal councillors

    Interview protocol, SNA

    Record creating organisations

    7.3     Appendix C:  List of interviewed persons

    7.4     Appendix D:  Some key concepts

    The definition of a record or document

    Appraisal and disposal

    Transfer

    7.5     Appendix E:  About the authors

    Hans Hofman

    Karin Buckens

     


      Executive Summary

    Archival institutions are confronted with the consequences of the developments in ICT (information and communication technology) and the increasing use of IT in government administrations.  These consequences have a crucial impact on record keeping and archival management, the core business of the archival discipline.  The exact significance is however still difficult to establish.  What is clear at the moment is that existing methods and infrastructures in record keeping are no longer applicable in the new environment that is emerging.  The rather stable situation that existed in the paper-based world has disappeared. 

     

    Subsequently a new paradigm is needed, that is based on fundamental archival concepts.  Yet this paradigm has to be developed, not only in Sweden, but all around the world.  That means that archival authorities and institutions have to formulate new strategies to deal with the results of the developments in ICT. 

     

    The Swedish Riksarkivet (National Archives) has asked for a peer review in order to assess whether it is on the right track and whether it is using the right strategies in order to deal properly with electronic records, or as called in Sweden official documents in digital form.

     

    The activities carried out by the Swedish National Archives (SNA) so far regarding electronic documents are mainly based on existing methods and on a rather traditional approach.  Within the SNA a growing awareness is emerging that this approach is not adequate and there is a strong willingness to change this situation.  The existing strategies and activities consist largely of issuing regulations and are furthermore mainly on an operational level.  The activities in general lack a coherent vision.  One of the consequences is confusion and uncertainty at agencies that want to transfer electronic documents and are most willingly to comply with the requirements of the SNA.  So the activities of the SNA do not have the desired effect. 

     

    Determining for the strategies is the existing legislation, which in Sweden is based in particular on the Freedom of Information Act.  Other acts such as the Archives Act, the Data Protection Act and the Secrecy Act are subordinated to this act.  These laws define the mandate, mission, and scope of the activities of the Swedish National Archives, which can be described as preserving the integrity of documents and guaranteeing access to these documents.

     

    The recommendations concern both strategic aspects and pragmatic initiatives that could or should be taken.

     

    In order to be able to accomplish its mission in the digital era the SNA has to take into account that developments in ICT will cause continuing change and that a dynamic mechanism is needed to be able to assess permanently the relevant developments, to identify the consequences for the SNA and to translate them into appropriate policies and subsequently into activities.

     

    This dynamic policy-making process has to be supported internally by an adequate organisational structure or a kind of platform for discussion e.g.  Intranet that would stimulate a shared vision.  This vision and the policy or strategies derived from it should guide the activities.

     

    Since many issues are still unclear and have to be investigated or developed, scientific research is required.  At the other hand life is going on and that requires practical instruments and guidelines.  Strategies have to deal with both sides and support a good balance between theory and practice.  They should foster an ongoing mutual exchange of information, knowledge and experiences.

     

    On a pragmatic level it is recommended to establish what is already available and what could be used to build upon.  On this basis, new instruments, procedures and methods should be developed.  Examples of such activities are:

     

    ·           the performance of experiments with respect to issues around equal access in order to acquire more practical experiences and a better insight in about what is possible and what not;

    ·           the common development of a procedure of transfer of electronic documents;

    ·           the development of a quality assurance system for records management, and

    ·           collaboration with other government agencies in Sweden as well as with archival institutions in other countries on specific issues.

     

    Transition to a more pro-active attitude and an early involvement in the documents life cycle is needed.  The introduction of new methods such as functional appraisal and/or the establishment of a set of baseline requirements for record keeping could achieve this for instance.[1]

     

    Essential for this new approach are obviously sufficient resources, both skilled people and funding.  Apparently the present budget is not allowing for these necessary investments.

     

    1.   Legal and organisational context in Sweden concerning official documents

    1.1   Introduction

    This chapter will give an overview of the Swedish situation concerning the legislation with respect to official documents in general and to the creation, management of, and access to (official) documents as part of the cultural heritage especially.  Secondly it presents the formal position of the Swedish Riksarkivet (SNA).  Both aspects are necessary for this review and to analyse the Swedish situation with respect to electronic documents.

     

    It is mainly based on documentation and publications.  These are listed in the literature list in appendix A.  Furthermore the following is improved and corrected with additional information from discussions with people from the SNA and from interviews with legal councillors and record creating agencies.

    1.2   Legal context

    Records and archives management in Sweden is ruled mainly by two acts, the Freedom of the Press Act (FPA) and the Archives Act (AA).  Apart from these two laws there are the Secrecy Act and the Data Act, which have influence on the access to official documents in general and official documents specifically.  Leading is the Freedom of Press Act as one of the three Swedish constitutional laws.

     

    The main principles of this law are:[2]

     

    1.       the public has free access to official documents;

    2.       the Freedom of Press Act is applicable to all official documents in the keeping of a public authority;

    3.       each government organisation is responsible for proper documents and archival management;[3]

    4.       equal quality of access to official documents for the public;[4]

    5.       conforming the legal interpretation of the Freedom of Press Act it does not matter whether or not the authority has actually produced the information, but whether or not the information can be made available by ordinary means ('potential documents').  In this respect it is crucial to establish that also the National Archives preserves documents or information (as 'potential documents').[5]  The term record as used mostly is not applicable in the Swedish context, because of the broad definition of a document in the FPA.

     

    Both the Secrecy and Data Protection Acts contain restrictions to the right of free access.The essential part of the Secrecy Act with respect to record keeping is Chapter 15, which prescribes the immediate registration of official documents.This registration enables the identification of (classified) documents and whether they can be released or should be kept secret.  The Secrecy Act also contains some rules about the accessibility of electronic documents for the public.

     

    The Data Act contains regulations concerning the privacy of private persons and the use and preservation of personal data.  The European Data Directive of 1995 has as a consequence that this law has to be adapted.  The main issues in this respect are the preservation of personal data after they are no longer needed for the purpose for which they are created, and the obligation to inform citizens about the existence of the data.  The new rules have also an impact on archival material, although the interpretation varies between member-states of the European Union.  The tendency in Sweden is to stay close to the letter of the law.

    1.3    Organisational context

    Based on the Archives Act and the Freedom of the Press Act, government organisations and archival authorities have several responsibilities concerning record keeping and access to official documents.

      Government organisations

    The central Swedish government consists of the Cabinet Office, 13 ministries and a General Services Division.  Apart from these authorities there are many other government agencies, mainly courts and administrative authorities.

     

    According to the Archives Act all government organisations have the responsibility

     

    1.       to maintain their archives; [6]

    2.       to enable free access to official documents for the public; one of the duties is to register official documents in order to ensure that the public can establish their existence; [7]

    3.       to use appropriate material in producing documents;

    4.       and to give due consideration to the importance of official documents at their registration;

    5.       to draw up an archival description or inventory;

    6.       to protect documents against destruction, damage, theft and unauthorised access, and

    7.       to carry out prescribed disposal.

     

    This legislation also concerns municipalities and municipal agencies, but they are not treated in this review.

      Archival authorities

    The Swedish Archives Act dates back from 1990.  The General Archival Statute from 1961 preceded this act.  The main difference is that the new Act gave the National Archives a broader mandate and is more in line with the Freedom of Press Act.

     

    The Archives Act has apart from safeguarding cultural heritage the following objectives:

     

    1.       to provide a framework for access to official documents;

    2.       to ensure for the government organisations access to their records, and

    3.       to preserve and make available relevant information for research.

     

    The responsibilities of archival authorities are regulated in the Archives Act of 1990 and the Archival Ordinance (AO).[8]  Excluded from the authority of the Swedish National Archives for certain issues are parliamentary authorities, authorities within government offices or the Ministry of Foreign Affairs.[9]

     

    The Swedish National Archives is subordinated to the Ministry of Culture.  Mainly budget and legal aspects (regulations) determine the relationship with the Ministry of Culture.  Each year a budget request has to be made.  This will be the basis for the working plan of the SNA.

     

    Examples of the legal aspects are the consequences of the European Data Directive, copyright aspects, interpretation of the FPA, etc. Furthermore, the SNA is the controlling authority towards the regional archival authorities (landsarkiv).

     

    The main responsibilities of the SNA are:

     

    1.       Supervising government organisations except the Parliamentary authorities, authorities within the government offices or the Ministry of Foreign Affairs. The records management of these organisations are regulated by special orders (Parliament Chancery Order and Cabinet Chancery Order). The SNA can give advice to these government bodies.

    2.       Issuing regulations on technical/physical matters to ensure the quality of the documents. (medium)

    3.       Preservation of (archival) documents.

    4.       Giving permission to agencies in case the organization changes, about the adaptations with respect to creation, appraisal and disposal of documents. (AO, section 6)

    5.       Issuing regulations and/or giving permission for disposal of documents. (AO, section 14)

    6.       Issuing regulations on 'archival processing', description and cataloguing, transfer, and return of archival documents (AO, section 11).

     

    On the issue of data protection, the SNA has to communicate with the Data Inspection Board.  Since the new Data Act (1998) the SNA is acting on the same level as the Data Inspection Board.  Until then the latter had more mandate and the SNA was in a way dependent on the decisions of the Data Inspection Board concerning disposal.  Now the SNA is the ultimate authority with respect to disposal of personal data.

     

    An important player in the field of government administration is the Statskontoret or Agency for Administrative Development, which has also the power to issue guidelines towards government organisations.

     

    Furthermore, the SNA is participating in several committees, such as a committee on legal matters, a committee on realisation of reliable communication between government organisations, standardising committees etc.  In this way it tries to influence or at least to be involved in the developments related to ICT within public administration.

     

    Summarising:

     

    Act

    ---------------

    parts

    Freedom of Press Act (first version in 1766)

    Revised in 1994

    Archives Act (1991)

    Scope

    Government organisations and archival authorities

    Government organisations, and archival authorities

    Purpose

    to encourage free interchange of opinion and the enlightenment of the public

    to secure the access, and preservation of official documents as part of the cultural heritage

    Object

    Official documents;

    Documents including 'any written matter, picture, or record which can be read, listened to, or otherwise comprehended only by means of technical aids' (article 3)

    Official documents and

    '...  such documents as are referred to in Chapter 2 Section 3 of the FoPA' (Archives Act 1991, Section 3)

    Rules / requirements

    Access free of charge for the public from the moment that a document has become official

    ·         Authorities are responsible for their documents;

    ·         There exists no transfer period;

    ·         Free access to official documents;

    ·         Archival authorities have supervising competence on authorities except ..;

    ·         Official documents may be disposed of;

    ·         Archival authorities have regulating competence conformingly the Archival Ordinance

    Exceptions/ restrictions

    ·         Chapter 2 article 2: